Collect in-the-moment ratings to get the insights to make every customer experience a wow-experience. With customer-centric insights, you鈥檒l energise your brand, delight your customers, maximise your efforts and bring CX to the core of your organisation.

Set up a tablet on a floor or counter-stand with the app and start collecting feedback today.

With RateIt you can...

鈥?Measure your NPS

The gold standard in measuring customer loyalty. NPS is based on a simple but

meaningful question, "How likely is it that you would recommend us to a friend?".

鈥?Get feedback on your staff members

See who's performing in your team and who needs a helping hand. The staff selection feature connects rummy47.comindividual's ratings with specific staff members to help you better manage staff performance

鈥?Gather comments

Gather verbatim comments from your customers for those golden nuggets of story. Gain actionable feedback from the people who matter.

鈥?Collect ratings while offline

If your device loses internet connection, no worries! The app will save the ratings to your device and as soon as an internet connection is re-established, all those ratings will be submitted.

鈥?Translate your survey into different languages

If you want to roll out in different languages, we can work with you to make sure it鈥檚 right for your store.

鈥?Get super high engagement

We鈥檝e built something customers love to use. In fact, we see 34%+ of customers engage and leave you ratings and valuable comments.

鈥?Get high quality data

Our intelligent biometrics technology filters out any ratings from staff or children, to avoid skewing your results.